Neuro-Linguistic Programming (NLP)
Neuro-Linguistic Programming, usually called NLP, is an approach to communication and personal change developed in the 1970s by Richard Bandler and John Grinder. It is unrelated to natural language processing in computing. Practitioner bodies describe NLP as a way of exploring patterns in thinking, language, behaviour, and learning, often with the aim of changing unhelpful habits. In coaching, it is used as a set of models and exercises, but the overall research base is limited, uneven, and does not justify broad claims of proven effectiveness.
What it is
What NLP is
Neuro-Linguistic Programming, usually shortened to NLP, is an approach that practitioners use to explore communication, learning and change. The Association for Neuro Linguistic Programming (ANLP) describes it as focusing on patterns in thinking, language and behaviour. These include how people describe experiences to themselves, interpret situations and prepare to act.
NLP should not be confused with natural language processing, the computing field concerned with language data and artificial intelligence. The two share the same abbreviation but are unrelated.
The Association for Neuro Linguistic Programming (ANLP), a practitioner body, describes NLP as an approach to exploring patterns in thinking, language, communication, and behaviour. ANLP presents modelling excellence as a central idea: identifying patterns in how effective people do something and exploring whether others might learn them. The association lists applications in personal development, coaching, education, and leadership, and notes that NLP is not a guaranteed quick fix or a replacement for appropriate professional advice. These are ANLP's own descriptions of what NLP proposes — not research findings.
Origins and development
According to ANLP's historical account, NLP emerged in California in the 1970s through the work of Richard Bandler and John Grinder. The association describes modelling as examining patterns in skilled practitioners' communication and behaviour so that others can learn them, and identifies Fritz Perls, Virginia Satir, Milton Erickson, and Gregory Bateson as early influences on the approach.
ANLP lists present-day applications in coaching, education, leadership and personal development. These describe where the association proposes using NLP; they do not establish that it produces better outcomes in those settings.
Common ideas and practices
A recurring NLP theme is that people respond not only to events themselves but also to their internal representation of those events — what they notice, how they describe the situation to themselves, and what meaning they give it. ANLP describes NLP practice as noticing patterns in attention, self-talk, interpretations, internal images, communication, and behaviour. Its examples include examining how someone prepares for an important event or how they interpret another person's actions, then exploring alternative responses, clarifying desired outcomes, and learning from how others approach similar tasks.
ANLP's curriculum guidance for practitioner courses lists topics commonly taught in NLP training: goal formulation, rapport, pacing and leading, representational systems, perceptual positions, the Meta Model, the Milton Model, anchoring, submodalities, reframing, and timeline work. This list shows what ANLP recommends teaching; it does not show how effective these practices are.
What research does and does not show
The research picture for NLP is limited and uneven. The studies described below do not support the claim that NLP as a whole has been proven effective; neither do they show that every NLP idea has been disproven. Each finding needs to be kept within its actual scope.
A systematic review by Sturt and colleagues examined studies of NLP and health outcomes. It included ten experimental studies: five randomized controlled trials and five before-and-after studies. Four of the randomized trials found no statistically significant between-group differences, one favoured NLP, and across the studies the risk of bias was high or unclear. The reviewers concluded that there was too little reliable evidence to establish whether NLP improves health outcomes — and were careful to distinguish this from evidence that NLP has no effect. The review's searches extended to February 2012 and covered English-language studies; studies evaluating a single NLP technique were excluded, and the review does not establish effectiveness or ineffectiveness in coaching or other non-health applications.
A historical review by Witkowski assessed an NLP research database covering publications up to 2009. From 315 database publications, the review selected 63 articles from journals on the ISI Master Journal List. Of 33 studies judged relevant to NLP's underlying tenets, 18.2% supported those tenets, 54.5% did not support them, and 27.3% were uncertain. The author judged the non-supportive studies to be methodologically stronger and concluded that the data did not substantiate claims that NLP had an established empirical foundation. As a historical assessment of one particular database, it is not a current or comprehensive evaluation of today's NLP practice.
One specific NLP-associated claim has been tested more directly. Wiseman and colleagues examined the belief that particular eye-movement patterns can help detect lying. Across three studies — one with participants telling lies or the truth, one testing whether teaching the proposed NLP eye-movement rules improved lie detection, and one analysing videos of public appeals — none supported the tested claim. Those findings concern this specific eye-movement approach to lie detection; they do not evaluate other NLP techniques or NLP as a whole.
What NLP is not
ANLP distinguishes NLP from neuroscience and states that it should not replace appropriate professional advice. Its descriptions explain what practitioners propose doing; independent research is needed to assess the results. The research discussed here gives reasons to question particular claims and shows limited reliable evidence for health benefits. It does not provide a comprehensive assessment of every practice taught under the NLP label.
How it is used in coaching
How NLP is used in coaching
In coaching, NLP is usually used as a practical set of models and exercises rather than as a complete theory of personality or change. Coaches who draw on it may use it when a client feels caught in a repeated pattern, such as becoming defensive in certain conversations, procrastinating on visible work, or struggling to turn a vague ambition into a clearer outcome.
As ANLP describes it, NLP practice involves noticing patterns in attention, self-talk, interpretation, communication, and behaviour. In coaching, that often means slowing a situation down and looking closely at sequence: what the client notices, how they describe it to themselves, what meaning they attach to it, and what they do next. The coach and client may then explore whether a different preparation, description, or response would fit the client’s aims better. This describes practitioner activity; it should not be read as proof of particular outcomes.
Common coaching applications
Clarifying outcomes
NLP-informed coaching often emphasizes turning a broad wish into a more specific outcome. Instead of stopping at “I want to be more confident,” a coach might ask where the client wants that change to show up, in which situations, and what they would be doing differently in observable terms.
Examining patterns in experience and communication
ANLP’s descriptions of NLP practice include paying attention to how people frame events, where they place attention, how they prepare for demanding situations, and how they respond to other people. In coaching, this can involve asking for concrete detail, identifying recurring triggers, noticing exceptions, and exploring how the client might want to respond next time.
Reframing meaning
A coach may invite a client to consider whether a setback could be understood in more than one way: for example, as feedback, as a mismatch of expectations, or as a sign that a skill is still developing rather than evidence of personal inadequacy. This is not about forced positivity.
Hypothetical example
Hypothetical example: A manager says she becomes tense before presenting to the executive team. In an NLP-informed coaching conversation, the coach might help her notice the sequence she goes through: she imagines critical faces, hears an inner warning such as “don’t get this wrong,” then rushes her opening. The work might involve clarifying the outcome she wants, testing a different way of preparing, and identifying an earlier point where she could choose a different response.
Examples of coaching questions
Examples of questions informed by NLP-style practice include:
- When this situation arises, what do you notice first?
- What are you telling yourself at that moment?
- What meaning are you giving the other person’s behaviour?
- Can you think of a time when you handled something similar better? What was different then?
- Is there anything you would like to try differently?
- What would the outcome look like in real life?
Limits and boundaries
NLP should not replace appropriate healthcare or other professional support. Coaches need to work within their competence, explain the proposed work and its limits, and respect the client’s choices. The purpose of an exercise should be agreed with the client, rather than used to steer them toward the coach’s preferred outcome.
Key benefits & applications
Proposed value and evidence limits
ANLP presents NLP as a way of noticing patterns in attention, self-talk, language, interpretation, communication and behaviour. In coaching, that means paying close attention to how a person describes a situation, what they focus on, what meaning they give it, and what they do next. ANLP also presents outcome clarification as a core part of the approach: helping someone define what they want, not only what they want to avoid.
ANLP further describes NLP as exploring alternative responses and learning from others through “modelling.” In practice, this means examining how a skilled person approaches a task and considering what, if anything, another person can usefully adapt. These are ANLP’s aims and descriptions of practice. They should not be treated as independently proven coaching benefits.
The research discussed here does not establish that NLP is effective across coaching applications. Witkowski’s historical review found that the selected studies did not substantiate claims of an established empirical foundation for NLP. It examined a particular database and is not a current comprehensive review. Sturt and colleagues reviewed health-outcome studies and concluded that supportive evidence was limited and generally low quality. That review was restricted to health outcomes, included studies only up to February 2012, and excluded studies of single NLP techniques, so it does not settle questions about all coaching applications. By contrast, Wiseman and colleagues tested one specific NLP-related claim about eye movements and lie detection and found no support for that claim. Those findings should not be generalized to every NLP method.
What our members have to say
Perspectives from coaches and institutes in the CoachScape community.
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Bibliography
A curated selection of the most important literature on this topic.
- Wiseman, R.; Watt, C.; ten Brinke, L.; Porter, S.; Couper, S.-L.; Rankin, C. (2012) The Eyes Don't Have It: Lie Detection and Neuro-Linguistic Programming. PLoS ONE, 7(7), e40259.DOI: 10.1371/journal.pone.0040259
Reports three studies testing the NLP-associated claim that particular eye-movement patterns aid lie detection; the findings did not support that specific claim.
- Witkowski, T. (2010) Thirty-Five Years of Research on Neuro-Linguistic Programming. NLP Research Data Base. State of the Art or Pseudoscientific Decoration?. Polish Psychological Bulletin, 41(2), 58–66.DOI: 10.2478/v10059-010-0008-0
Review analysing an NLP research database, assessing empirical support for NLP's underlying tenets.
- Sturt, J.; Ali, S.; Robertson, W.; Metcalfe, D.; Grove, A.; Bourne, C.; Bridle, C. (2012) Neurolinguistic programming: a systematic review of the effects on health outcomes. British Journal of General Practice, 62(604), e757–e764.DOI: 10.3399/bjgp12X658287
Peer-reviewed systematic review of experimental studies on NLP and health outcomes.
- Association for Neuro Linguistic Programming (ANLP) (n.d.) What is NLP. Association for Neuro Linguistic Programming (ANLP).Open link
Practitioner association's definition and overview of NLP; describes the approach as ANLP presents it, not independent evidence.
- Association for Neuro Linguistic Programming (ANLP) (n.d.) Minimum NLP Practitioner Course Content. Association for Neuro Linguistic Programming (ANLP).Open link
Practitioner association's recommended curriculum list; documents what ANLP recommends teaching, not effectiveness evidence.
- Association for Neuro Linguistic Programming (ANLP) (n.d.) History & Background to NLP. Association for Neuro Linguistic Programming (ANLP).Open link
Practitioner association's own historical account of NLP's origins and influences, not independent historical research.
- Association for Neuro Linguistic Programming (ANLP) (n.d.) How NLP Works. Association for Neuro Linguistic Programming (ANLP).Open link
Practitioner association's explanation of NLP practice; ANLP's own description, not tested mechanisms or outcomes.
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